Terms of use

Site Owner

This website is owned and maintained by ServiceIQ , the Industry Training Organisation (ITO) for the New Zealand aviation, travel, tourism and museums industries.


Written material, images and videos on this website are the property of ServiceIQ.

Images and videos on this website may not be reproduced by any other parties without the prior written permission of ServiceIQ. Any unauthorised use of images or videos may violate copyright and/or trademark laws.

You can reproduce the written material on this website (excluding all materials in the resources section) free of charge without further permission, as long as you:

  • Reproduce the material accurately;
  • Do not use the material in a derogatory manner or a misleading context; and
  • Acknowledge the source and copyright status of the material.

The ServiceIQ logo, NZSkillsConnect logo, KiaOraMai logo, or any other logos that appear on this website may not be reproduced by any other party without written permission from ServiceIQ.


Like most websites, we may collect statistical information about your visit to help us improve our website. This information is used for no other purpose and all users are anonymous and not personally identifiable. We may collect information on:

  • IP addresses
  • Search terms
  • Pages accessed and links clicked
  • Dates and times of visits
  • The immediate previous site visited
  • Operating systems (eg Windows, Mac)
  • Web browsers

Personal information collected through the Subscribe, Register and Contact Us forms on this website will be used only for the purposes of ServiceIQ communications. Information will not be shared with third parties outside of ServiceIQ.

Questions and Complaints

For further information, email intel@ServiceIQ.org.nz 

Contact Details

Please see the Contact Us section of this website for full contact details.


The inclusion of links to third party websites does not imply any endorsement of the linked website or its content or provider.

ServiceIQ endeavours to keep the content on this website as up-to-date and accurate as possible. However, we do not expressly or implicitly warrant the currency or accuracy of any published content. Please contact ServiceIQ to verify any of the content on this website before making business decisions.

Content is subject to change.

Purchase prices for resources or other downloadable tools or documents within the MyATTTO section of this website are guaranteed as correct.