News | Christmas Order Close Off

07/10/2015

Please note that final orders for ServiceIQ resource materials for 2015 must be received by 5.00pm Friday 04 December 2015. We will reopen for orders from 8.30am Monday 18 January 2016.

All orders received after 04 December 2015 will be delivered in 10 working days from the date of reopening.

 

SCHOOLS/TERTIARY PROVIDER ORDERS

When placing your final order for 2015, please select from the following list of 2016 delivery dates:

  • Friday 22 January
  • Monday 25 January
  • Friday 29 January
  • Monday 01 February

 

Returns and Refunds Policy

ServiceIQ is committed to delivering excellent service and quality products.

If your order has reached you in damaged condition please contact us on to arrange for a replacement to be sent. We will also arrange to collect the damaged items.

If you have changed your mind about your purchase and would like to exchange your product or arrange for a refund, please contact us.

Please note:

  • All orders requiring a replacement or refund must be returned to ServiceIQ within 14 days of receipt.
  • All returned products must be in original condition, with all wrapping intact.
  • All refunded orders are subject to a returns fee of up to 20% of product value, to cover shipping and handling.
  • Where a change of mind has occurred you are responsible for the postage and packaging of your replacement items

 

All returned orders are to be sent to:

Customer Services Team

ServiceIQ

Level 14

Plimmer Towers

2 Gilmer Terrace

WELLINGTON 6011

 

All products purchased or downloaded from ServiceIQ are not to be on-sold to a third party.