Because the airport is paying for you to do this training, it feels like they’re really investing in you.
I like the access I have to the resources, which make completing NZQA unit standards a fast and efficient process.
We know what we’re worth here but training is about being recognised by other people and institutions.
The training is on the job training, so the people who are already working are training us, and ServiceIQ is making sure we’re up to correct standards.
Core Skills is a good grounding in the base skills. It helps explain how important our role is and the significance of us doing a good job with our visitors.
“I believe that people want to be challenged, they want to learn and if you can provide an environment that provides that they will stay on.”
It’s made me more flexible and it’s given me the knowledge that I didn’t have, which I would have eventually gained - but it’s sped up my learning of how to be a manager.
Doing a qualification on the job not only enables you to take a fresh look at all your processes, but it also gives a great opportunity to take a critical look at your venue and facilities compared your competition, and see what you need for your business to excel.
The Gateway Programme opened up all the opportunities there are to work in the Aviation sector. I reckon if it wasn’t for the Gateway Programme I wouldn’t have known about this course, let alone been on it.